Tip: Use Tap and Pay whenever available for fast and secure transactions. For additional security, follow up with chip-and-PIN when contactless isn’t available, and keep mag stripe as a backup for less-developed areas.
Payment Methods
Tap and Pay (Contactless) – Works internationally where accepted, especially in Europe, Australia, and Canada. Spending limits vary by country.
Chip-and-PIN – Required for most international transactions and ATM withdrawals.
Mag Stripe – Backup option only; some merchants may not accept it.
PIN Use & Troubleshooting
Your 4-digit PIN is required for most international purchases.
If your PIN doesn’t work:
Confirm the terminal supports chip-and-PIN.
Some may prompt for a signature instead.
Try contactless if available.
Reset your PIN anytime in the CoinZoom app (avoid public Wi-Fi).
ATM Compatibility
Works at most ATMs worldwide that accept Visa.
If one ATM fails, try a different machine or bank network.
ATM withdrawal fees: 2% (plus any bank/ATM network fees).
Fees & Currency Selection
Crypto-to-USD conversion fee: 1.49% when spending crypto.
Competitive exchange rates for foreign transactions.
Avoid extra costs by paying in local currency, not your home currency, to prevent Dynamic Currency Conversion (DCC).
See CoinZoom’s Fees page for complete details.
Security While Traveling
Manage security in the app:
Freeze/unfreeze your card instantly.
Set spending limits.
Get real-time transaction alerts.
If lost or stolen:
Freeze your card immediately in the app.
Order a replacement card via the app or create a support ticket
Travel Prep
No need to notify CoinZoom before traveling—your card is ready for use abroad.