Tip: Use Tap and Pay whenever available for fast and secure transactions. For additional security, follow up with chip-and-PIN when contactless isn’t available, and keep mag stripe as a backup for less-developed areas.


Payment Methods

  • Tap and Pay (Contactless) – Works internationally where accepted, especially in Europe, Australia, and Canada. Spending limits vary by country.

  • Chip-and-PIN – Required for most international transactions and ATM withdrawals.

  • Mag Stripe – Backup option only; some merchants may not accept it.


PIN Use & Troubleshooting

  • Your 4-digit PIN is required for most international purchases.

  • If your PIN doesn’t work:

    • Confirm the terminal supports chip-and-PIN.

    • Some may prompt for a signature instead.

    • Try contactless if available.

  • Reset your PIN anytime in the CoinZoom app (avoid public Wi-Fi).


ATM Compatibility

  • Works at most ATMs worldwide that accept Visa.

  • If one ATM fails, try a different machine or bank network.

  • ATM withdrawal fees: 2% (plus any bank/ATM network fees).


Fees & Currency Selection

  • Crypto-to-USD conversion fee: 1.49% when spending crypto.

  • Competitive exchange rates for foreign transactions.

  • Avoid extra costs by paying in local currency, not your home currency, to prevent Dynamic Currency Conversion (DCC).

  • See CoinZoom’s Fees page for complete details.


Security While Traveling

  • Manage security in the app:

    • Freeze/unfreeze your card instantly.

    • Set spending limits.

    • Get real-time transaction alerts.

  • If lost or stolen:


Travel Prep

  • No need to notify CoinZoom before traveling—your card is ready for use abroad.